Before making the reservation I made sure they had a free cancellation policy (up to a week before reservation). I cancelled within 24 hours of making the reservation and was charged $366.
I actually thought I was on the hotel's reservation website. I broke my rule of always calling the hotel direct, and paid the price. DON'T USE THIS SCAM SERVICE.
We do apologize for any inconvenience. We appreciate your feedback and will have a customer care agent contact you. Thank you Getaroom.com