On 09/29/2010 I sent Keith(Annie) Payne of Hawkswill Custom Woodwork full payment of $628.00 for a custom built Cat Hider.It was stated on her website customer will receive product eight to ten weeks after payment is received. Keith Payne received full payment which included shipping cost. I have sent many e-mails to her and talked once with her on the phone, and all I get is one excuse after another.The last excuse was she didn't have enough money to cover for shipping cost. The shipping cost was included in the payment I sent her.As of 02/01/2012 I have not received the cat hider and she now will not answer my e-mails, I think I will have to take legal action. I would not recommend anyone to try and do business with this person.