I ordered a DiversiTech 6-2739L Plastic Condensate Drain Pan (29x41)
From this site, and it had not shipped after 5 days. I called to cancel my order, but no one answered the phone, so I left a message that was not returned. I also sent an e-mail that was not answered. The order did show as cancelled the next day, and the drain pans were removed from their web site.
The company should have told me right away if the part I ordered was not stocked anymore. Instead they left me in limbo. Luckily, I ordered the part from Drillspot.com, and it came in time for me to install it over the weekend I had planned for.