I wanted to give a detailed review to help other brides who are thinking of buying their gown online. I am from UK and when I started looking at gowns I just could not bring myself to spend thousands on a dress for just one day. So instead I started looking online. I did quite a lot of research into different websites, and read a lot of terrible stories. I found that many websites looked unreliable e. G all the pictures looked stolen from designers and prices were too good to be true. Then I found uk.millybridal.org. There prices were slightly more than other online sites, but still far cheaper than in store boutiques. This actually made me feel better about it. I did plenty of research, and read as many independent reviews as I could find. I found that it was mostly positive. I decided that I would risk it and I ordered from millybridal quite early, so that if it didn't go to plan I would still have time to find another option. I read every single piece of information on the website and I was appreciative of how they were quite honest about purchasing online, that their dresses are made in China. Also that there was a chat section so I could ask questions. I did ask several questions about fabric options etc, and the progress of my dress once I had ordered and for each request, the person made contact with the tailor and had sent me an email with a quality reply within 24 hours which was great.
I did a custom made order, so I supplied my measurements. It said that production time was 25 days, plus 3-5 days delivery. I was alerted that my dress was completed and being sent out after about 28 days, so pretty spot on. They provided a tracking number so I could see the progress of delivery at all times. The package arrived just in a plastic bag, so not packaged particularly carefully, but mine was not a creasing fabric so it was ok.
I was extremely nervous at all times throughout my purchase. I was quite anxious that it would be different, poor quality, or just not turn up at all. Opening the dress was exciting and I was so relieved to see that the dress was just perfect! It was exactly the same as the pictures on the website - of course I was aware that the pictures were of tall thin models and I am short and curvy so knew it would look different. But the fabric, style, cut, everything was exactly as I had hoped for. And If I expected the quality not to be great from an online purchase I was wrong. The quality of the fabric and sewing/stitching was fantastic.