ShippingCart.com misplaced my item over 6 weeks ago and I continue to message them with no resolution to the problem. They create a support ticket then close it in two days saying I never contacted them. I can't do anything to resolve it because they have no living breathing humans to talk to in order to fix the problem so I just sit here screwed over by them and out 400.00 which is the cost of the item they lost. Never think of using their service or should I say lack of service.