Freda B.

I have had an account with Gold Violin and have ordered several items without a problem. I trusted them and ordered a "manual" treadmill... about 200$. In the pictures you can see that it is on an incline, but there appeared to be an adjustment hole position in the supports.In fact there is no adjustment... the first problem is that this thing is on a sharp incline... impossibly strenuous for an older person ( well... may Jack La Lanne could have done it :) Second, the box had almost disintegrated before it arrived. This thing is HEAVY.
Furthermore, to start walking, you have to kind of shove the track... no motor, so it relies on your force to get it going. It then goes but too fast all of a sudden. And that's the way it is the whole time... fast, slow, sudden fast, sticks, again sudden fast. Dangerous. If you don't hold on to the handle bars. You WILL FALL.
This is entirely inappropriate for any elderly person.

So the box was in shreds and I threw the remains away.

I called Gold Violin this morning and they said that the vendor would pick it up but it has to be in a box. She would send me a label, but the assembled thing is not OK. Has to be dissassembled and re boxed. I doubt that I will be able to find any way to box the thing up.
So basically I guess I'll just have to put it out by our apartment house dumpster.
Here's the thing though that you should know about Gold Violin.

Last night I put up a review of this thing... one star since they don't have zero stars. I noted that it is dangerous and included most of what I have written here.

The review is not online. I asked the customer service rep about that and she ignored my quesstion... I repeated it until she said I would have to email in with that.

So dishonest.

She said that many people had received this thing and they were all satisfied. I believe that cannot be true. Perhaps people simply didn't review it. At this time, there is one 5 star review. A woman says her grandson is happy with it.