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1 Review by Fraser

ebookers

ebookers

4/8/17

Booked two hotels through Ebookers.
One popped up 50pound cheaper a month later so questioned the price match, only to be told I was post pay and they would only offer pre paid price match...... Checked cards and and as I thought two withdrawals had been made and in foreign currency.... My guess to pay the hotels....... Back to Ebookers, exactly the same reply. Tried again to be told I was actually paying Ebookers and they would pay hotel after my trip, in my eyes pre=paying!
As the money left my account for a service I had yet to receive.

Some more emails were exchanged and it was now last left as I had only paid a deposit, a 100% deposit I'd like to add and this did not qualify for price match.

I won't be using them again and would recommend someone else not using these clowns.

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