These people first claim my phone isn't lock for TELUS and after i show the the proof it is and asking for refund after over a week of waiting for a unlock code, instead of provding support they just went ahead and blocked me from accessing the support page entirely. These guys claim can unlock phone less than 15mins please don't trust it. Not even close to anything and they are very close to scam since u don't get to really get any support at all. No live chat like other sites do.