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Frank G.

Contributor Level

Total Points
180

1 Review by Frank

  • GetPartsForLess

7/18/15

Submitted a purchase for hard to get memory card, which was immediately confirmed and my credit card posted.

13-days later, after no further response from GETPARTSFORLESS, I send an e-mail for status.

They responded that "don't see this in the order cue... Can you please tell me what was ordered"

I responded with the confirmed order information that they had initially send me.

There was no response from them, so 6-days later I send another e-mail.

They responded "MEMORY IN STOCK AND WILL GET IT SHIPPED OUT FOR YOU. LOOK FOR TRACKING WITHIN 24 HOURS".

After approximately 20-days, I had still not received the purchased item or the tracking number.

I send another e-mail requesting either purchased item or refund to my credit card account.

5-days later, with neither of the 2-options performed or an responses from GETPARTSFORLESS, I had to go to my credit card company to dispute this transaction, which they almost immediately resolved in my favor.

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