Frank V.

I have worked with the folks at Safer Wholesale for the past several weeks to purchase my electric bicycle... The sales group was very courteous and helpful, as I was seeking information to decide on the proper product for my needs... The "Fat Tire Electric Bicycle" arrived at my home in Delaware in perfect condition, and the lead acid battery pack arrived the next day, also in perfect condition... I took the bicycle to my local shop for assembly and safety check... At the bike shop the technician found the crank shaft was slightly bent... we called Jerry in service/claims and he promptly sent us a replacement... I have spoken to Jerry to request quotes for spare parts and was promptly sent the information... I use the new "Fat Tire Electric Bicycle" in the fields and trails behind my home and it is amazing... in fact... my 3 buddies have tested the new bicycle and they are each planning to purchase one as well... I am now "74" years of age and with this electric bicycle I am able to use it effortlessly, as if I had the strength that I had in my mid 50's... I am now able to enjoy the bicycle in ways I thought were long gone... Thank you Safer Wholesale for renewing a special biking experience for me, and for your really responsive and professional service after the sale, especially the service provided by Jerry and his group...