Are they all on Drugs at mail.com? Customer Service cannot read, cannot respond correctly, don't have a clue how to do a job. If you complain, mail.com will HACK you, change your setting, Block you, Delete your contacts,
or even Delete your Account.
Multitude of problems with mail.com in the past months. Emails say "sent", but are not. Emails to your friends are called "Spam" and you get blocked, forced to waste much time and jump through many hoops - only to see it happen all over when you send the next email. Complaints? Never resolved in Months!
mail.com does not care. Maybe they are bankrupt. Or selling again. Horrible treatment of people.
mail.com will Burn You. Change to a reliable email provider ASAP. January 2020