Horrible experience with Apple support team from sales to supervisors. Over 2 weeks of back and forth for an iPhone 13 being lost then magically found the day before I was going to contact my bank. They simply don't care about you the buyer at all. No one takes notes and you get passed onto someone else each time. Now that it's finally in I don't want it anymore been calling two days to try and send it back to them. I've been a customer since the first iPhone… but not anymore.