I contacted Snakes at Sunset inquiring about a snake that they had for sale on their website. I wanted to verify it was in stock, after I read all of the terrible reviews I found about them. MikeB responded to my inquiry that Saturday, and assured me they had it in stock I ordered the snake that same day, and it was to be shipped the following Tuesday. The day came for it to ship, and I received a notice from Snakes at Sunset that my order was refunded. I had to contact them to ask why, and MikeB told me the website sold me a snake that was not in stock. What?! You assured me it was in stock, created a shipping label through FedEx that was sent to me by FedEx, and when it came time to ship 3 days after I ordered it, then you realize it is not in stock?! When I complained about it, they posted my private emails that I sent to them on a public message board revealing my personal and private information to the public! Stay away from Snakes at Sunset! I should have headed all of the negative information I read about them!