Like everyone else I am fighting with this company to refund me for an event that was canceled due to COVID-19. They are offering me a coupon instead for 120% of what I paid to use on a future event, but that is not what I want nor was listed in their terms and conditions. Their policy stated canceled events will result in full refunds. Even more shameful is Capital One. After disputing the charge the bank sided with this company because they felt I did not provide enough documentation to convince them why I should be refunded. Man! I suggest everyone report them to the FTC/BBB.