I paid $4000 for a refrigerator at AJ MADiSON. I was given incomplete delivery and installation information. For two days i left a dozen emails and voice messages asking customer service for help and information. No one ever replied. I had no choice but to stop my amex payment until i heard from them. Customer service still never replied. The salesman said a manager would call me. It's been a week and a half and no one has ever contacted me again from aj madison. Time-wasting horrible experience form your company which flat out just doesn't care about the customer- (june, 2020)
Frank Oznowicz