Frank M.

There should be a class action lawsuit against these guys. We got taken 1,100 by there shady and dishonest practice. We are pushing for damages to stop them from burgling other folks. Long story is... My wife bought a ticket to fly to Africa. She had to cancel because of a health emergency with our daughter. They told her I would be $150 rebooking fee plus the cost difference for the new ticket. When we went to rebook the ticket was the same price. I tried to book over and over again but the website would not fulfill the request. So she spent an hour arguing with customer service he wanted to charge her $800 because of what they said the price difference was when we were staring at their website which said it cost the same.