Frank M.

I bought some items with shopee and when you have good luck, you will get what you ordered. But last time i received a dvd player, which didn't work like announced. But even although i claimed immediately with shopee and sent the videos for evidence - there is no "shopee guarantee" or even customer help at all!. They sent several times the same automated mails, said that they didnt receive any proof, what is ofcourse a lie and referred to discuss with the seller! They don't care at all about the buyer in contrast e.g. to Lazada or Amazon. I guess the few positive reviews are transmitted by themselves. Shopee only wants to use the opportunity to make money without any seriousity.