Franklin S.

I've backed a handful of things on here over time and I wish I could get my money back on all of them. A couple turned out to be just re-branded stuff you could buy on AliExpress for half and didn't really work. Two others turned out to be scams where the project just took the money, posted a couple meaningless"updates" and then disappeared. Any attempts at refunds, through the site or chargebacks, are rejected. If you want to back interesting projects, use Kickstarter. Any reputable projects will be there and not here.
AVOID!

I've gotten some good stuff from here at amazing prices, but good bit of their stuff is crap. Shipping is a mixed bag, too. I've had stuff show up in a week and other things show up in 2 months. I never pay for the shipping, so it's all by the slowest method. As far as the their stuff, I've gotten cords that work for a week and then stop after minimal use, electronic gadgets that only do half of what is specified. But I've also gotten stuff that works great. The best advice when shopping is to read reviews, if they exist, but also take them at face value and realize than some are fake and Google the model numbers and see what others say. A lot of the quality issues aren't FastTech's fault, but the manufacturers. That's important to keep in mind because actually getting a refund is a nightmare. I've ordered a couple electronics that didn't work because they were low quality. They will not refund an order because the item doesn't so what it says or breaks quickly. They will replace it with another that still doesn't do what it's supposed to or exchange for another item and charge/refund the difference. (They do refund return shipping, which is nice.) And their default for refunds are gift cards and the last one they gave me expired in 90 days. You have to beg for an actual refund.
If you do decide to order from them, I wish you luck.

They offered a $25 discount for my order and even applied it to my order right before checkout, then it disappeared when I placed the order. When I called, I got transferred to a very rude person who told me I should have read the fine print, even though their site led me to believe it was applicable until I placed the order. They then told me there was absolutely nothing they can do since they're just a middle-man and the order was already confirmed by the real seller. I'll NEVER work with them again. Their "middle-man" system is not worth this hassle.