I bought V19.69 Italia Retro 3 Piece Expandable Hard Spinner Luggage Set from Macy's and it is broken after my first trip. Macy's told me to reach out to Naftali Inc for warranty. (They said it had 10-year warranty)
Naftali said the warranty doesn't cover regular wear and tear. They don't stand behind their product.
Macy's didn't care.
Product name: V19.69 Italia Retro 3 Piece Expandable Hard Spinner Luggage Set