My wife, daughter, mother and i was shown a beautiful picture of a nice hotel and 2 nice rooms at $580 for two nights, when we arrived there, the office was dirty, the clerk showed us the rooms, the refrigerator had rust in them, the room was dusty, it was a mildew smell in it, I told them it was unacceptable, they told me it was non-refundable, Travelocity is owned by Expedia neither one would refund my money! I'll never use either again!