My books were due but I wasnt finished using them until the last day of my due date. So I sent them after. Chegg charged me 2xs the amount the books were worth brand new from the book store on campus! I called the customer service and told them I had already sent the books out and they told me I'll get a refund when they actually get my books. Which can literally be any where from tomorrow to next week. So I'm out $400 until whenever they get the books. Then the customer service woman said if I didnt like it she could just disconnect the call. Excuse me? Do not use chegg they are a scam!