Frank G.

I'm an auction addict but relatively new to Maxsold. Although the site is easy to navigate I've had a few questions and there was an email from Maxsold I needed resent after my computer crashed. The customer service has been outstanding. Maxsold was uber quick to respond to both to my original messages and to the few follow ups that followed.

I've dealt with a couple of other auction houses here in Toronto, the quality of service is sketchy and depends entirely on which employee answers the phone. Sometimes you get lucky, often you don't but I ended up communicating with several of the staff through several emails and all of them were great to me.

Not once did a wait more than a few minutes for assistance. I think that constitutes outstanding customer service.