Hear USA 2451 Eastchester Rd., Bx., NY 10469.
On 2/14/2019, I Witness a client enter this office seeking assistance, a Spanish lady with the short black curly hair with glasses behind their counter lie to him that she was out to lunch. She refused to help him even though I witnessed that she was still working behind the counter. Before 1 p.m. a Spanish lady employee with red hair color and the short spanish girl (supervisor) was having issues trying to locate the client paperworks. The client try to help them by submitting documents to make their transition easy to locate those papers but the red hair female and the other female with the short black curly hair with glasses gave him a hard time, they didn't need his help, treating him like a child, ordering him to sit down. This was very disrespectful to this client, this is unbecoming off and unprofessional of these two female employees. The third female (supervisor) kept quiet did not do anything to correct her two female employees. The female with the short black curly hair with glasses, disrespect the client as she left to lunch outside.
I have never experienced this type of reaction by these two employees unprofessional performance with clients at any medical clinic or Hospital at any time frame, and the supervisor didn't do nothing about it. They should be trained for interpersonal communication. My concern observation at this location, they treat you very professional to get your money ($3,500) but when you return back in your future for help, they treat you like crap.