frankc930

Frank C.

1
Level 1 Contributor

Contributor Level

Total Points
340

3 Reviews by Frank

157 Views
3/2/21

I had purchased an autokitsx rear diffuser from this company back in December and still have not received item they kept my money and nothing in return

2/25/21
Verified purchase

I purchased a rear diffuser for my car back in Dec and still no product, l sent several emails asking about my purchase and for a refund and no response, so if you want to give your money away for free then this is the company for you.

111K Views
10/13/20

I ordered a spoiler for my car and the part was incorrect, CARiD refunded my money for the part after a few months. I had to have have a little patience which most time I dont and that is my fault, their customer service team were great even when my attitude was not, CARiD made a mistake with the part I ordered and sincerely apologized for the inconvenience as well as refunding the money for the part. Thanks CARiD and I will be visiting the site again for another purchase

caridc
Carid C. – CARiD Rep

Dear Frank,

We are terribly sorry to know about your frustrating experience with our company.

This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with a top-notch customer service during these challenging times for our country and the whole world.

Please, email me directly at chester.ha@carid.com with your order details and i will assist you further as well as offer compensation for the inconveniences caused.

Looking forward to your response!

Sincerely,
Consumer Relations Department at CARiD.com.

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