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Frank A.

Las Vegas, United States

Contributor Level

Total Points
80

1 Review by Frank

  • CellularOutfitter

9/30/21

I purchased a case for my phone. It did not fit correctly.
I contacted them by email. It took two days for them to respond. Now they say if i pay for shipping they will send another item. All these products are from China! I will never do business with this company again.
Making me pay for shipping again will not work for me. No live agents!
The shipping cost more than the product!

Tip for consumers:
You get what you pay for. This company states the retail price and then shows a huge discount. The discount price is actually what the product is worth!

Products used:
The product was deformed. I did not use it!
Then the company said I had to pay for shipping, again! Their products look ok on their website but the quality is poor. The fact that you cannot speak with an agent is a big turn off! Even their text with an agent does not work. They are never there to engage. Strictly by email. How could a company this big not be willing to pay for shipping when their product is faulty!

Service
Value
Shipping
Returns
Quality

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