Francoius G.

My computer and the company browser was not allowing me to pull up listed accts to the models who were on the website. I spoke with Nicole was a very cheerful and let's get it repaired type Cus svc rep. Nicole review what I was experiencing through snapshots of the computer, I was placed on hold and advised to hold for a moment. After about 4 mins Nicole returned and advised me close unnedessary windows restarted the system and signed back in. After doing all that she explained the program and our computer was running fine. Nicole is an outstanding representatve who is consisience in her preparations problem solving.