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Francois H.

Contributor Level

Total Points
80

1 Review by Francois

MDG
  • MDG

8/20/18
Verified purchase

It all started very well and I want to point out that Victor, my agent at MDG was great. I felt that he was trying his best but his hands were tied by the company he works for. Company which has no clue how to treat a customers.
I first applied and Victor got in touch with me, I was approved for a little under then the maximum and I was happy with that. I gave him the list of items I wanted as well as ALL the info he requested including bank info to do an IBV...
Then it became deceptive. I was then told about a deposit equivalent to the first payment. Obviously mentionned late in the process sdo that I'd tell myself... Oh well, made it this far...
I went along but thought it was odd. I was told to leave the money in my account in few days payment will pass and then we ship your order. At some point around then, I wass asked to provide a copy of my bank transactions for the past month...? They had just done an IBV but I had to spend more gas and time to go to the bank, wait in line, get the prints to send you. When the deposit passed in my account they said to tell them to the penny... exactly the amount that was withdrawn to confirm it was clear. The decimals were randomly selected and my confirming of it meant the payment passed. Then I was told oh no sir we have to wait and actually have the money in our account, to be sure and that can be few more days. It was pushing it to the next week. We are about 1.5 to 2 weeks in the process advertized as quick and easy.
So I loose my patience a little and asked why he needed to wait if as they had asked I provided the right amount withdrawn...
Guess what, I swear, no joke I had to go to the bank to print my bank transactions again or wait 3 more business days over the week end.
By this time WE HAVE SIGNED A CONTRACT. It had been long and I wantef to get it done and shipped before the week end so I went to the bank and got the print they asked. It showeed exactly what they wanted to see. Not the fact that their money weas paid, they found a reason to get more money from me. That morning I had a check bounce, I forgot about a payment, I was distracted. This is where the lies come in. Im told, not by Victor, that they had final verifications after recieving the money and that they decided I had to add another 160$ in the deposit or they dont send my stuff. Funny, it seems to me that I couldve waited patiently for payment to clear completely and they wouldve shipped. At this point im almost certain this is a fraud and I got robbed.
We make a deal
We sign a contract
YOU TAKE MY MONEY
Then you say send more or get nothing
I said of $#*! it and pay me back.
We then made an arrangement where I got only a third of what I wanted, still had to pay more deposit and wait...
All this time, those lies, for one tablet and 2 hard drives.
I deeply regret dealing with them. It seems good at first then gets worse and worse.
Photo where I wrote 1 if the confirmtion they sent after taking my money and changing their mind. The other one showswhat I actually recieved which is about 2000$ less in material then I was cleared for

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Meghana B. – MDG Rep

Thank you for your review. A Customer Service ticket (2293585) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

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