Franco C.

DO NOT USE THEM! I have been flying for 15 years, this was the first (and last) time booking a ticket from Justfly. It was for a 2-week vacation in Italy. While there I got an emergency and had to be hospitalized. I called 4 days before the flight asking to change my return date and I was willing to pay the fees. I spent over 6 hours on the phone with their customer support, and they confirmed my new flight for the following week and said that I'd receive an email with the new tickets. I never got the email so I called back 5 times and every time I got a different answer. The day before my original flight they told me that they don't have any inventory and I just have to lose my flight. I will never use them again, go with a reputable company like Expedia or Priceline.