A few weeks ago I shopped at the Clinique Counter at Macy's in the Christiana Mall in Newark Delaware. While I don't think that you have to be pretty to work in cosmetics I think that Clinique should have a standard as to how a Clinique Consultant should look and present oneself to the public. I don't mean to be crass but I do think that combing one's hair and putting on an attractive face should be a requirement. How does Clinique expect these consultants to successfully sell their products. I do hope that you will take my comments seriously and raise your standards as to how your consultants should look. On a more positive note let me add that this counter has a saving grace. The consultants name is Beverley and she is top notch. Maybe she can teach other consultants a few things.