Thumbnail of user francest30

Frances T.

Contributor Level

Total Points
83

1 Review by Frances

  • Rosegal

3/29/18

Good day:
Received the royal blue leggings and waiting for the black ones.
Not what I expected. On your picture it looks like the decal is in the material.
Only to find out it is a decal sown onto the outer legs.

I am returning for a refund.

Should I wait for a return ticket or Return to Sender?

Thank for your speedy service.

Frances

Thumbnail of user rosegalr
rosegal r. – Rosegal Rep

Dear Frances,

We are sorry that your expectations were not met.

We at Rosegal try our best to give accurate product information on every item page.

As shown on the tracking website, the parcel has been delivered. We have sent you a message regarding your case via our ticket system. Please check there and reply to us.

We look forward to hearing from you.

Rosegal Customer Service Team

Frances Has Earned 3 Votes

Frances T.'s review of Rosegal earned 3 Very Helpful votes

Frances hasn’t received any thanks yous.

Frances doesn’t have any fans yet.

Frances isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user daryar8
Darya R. reviewed Rosegal
1/30/24

Poor quality of material, very very cheap. Unable to get ahold customer service. On line is it...

Thumbnail of user jacquelinebennett71
12/25/23

Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...