I ordered a simple name walltat. There is a multi-step process that entails wetting the walltat several times which is messy and time consuming. After wetting and rubbing for almost 20 minutes, the clearcoat on the walltat began to disintegrate but the decal had not transferred to the clearcoat fully so that it could be applied to the wall. I have attempted to contact the company but have not had a response to either the chat button or by phone. Do not waste your money. Use a different company.