Francesca M.

I honestly don't understand how this 'company' haven't been shut down and prosecuted with the amount of scams they've managed to con people into, including myself.
In September of last year they rang me, obtaining my number from my gumtree advert, (I'm a Piano teacher). I usually just ignore these types of calls, but for some reason I decided to give them the benefit of the doubt. I was sold by 'Andrew Webb' at Getclickedon, a Google optimisation 'plan' for 12 months, for the price of £118.80, to get my website noticed on the first page of google when words such as 'Piano teacher Leeds' are typed into the search engine. Andrew explained everything on the phone to me, and that I'd be sent an email with the 'contract', and also that someone would be in touch shortly after our phone call to finalise everything and put things into action.
Someone called me back 20 minutes later, trying to sell me Facebook-related. I repeatedly said that I wasn't interested and couldn't afford to buy anything else from them. The man asked me when I'd be able to afford this, and I said I wasn't sure. He then laughed and said 'Wow, really?'. I was shocked and explained to him that I thought this phone call was to set up my search optimisation plan, and he said that I'd receive a code in the post to verify my business - NOT what Andrew Webb had initially explained to me.
Very annoyed, suspicious and confused, tried to email and ring the company. No response. I had also NOT received the contract from them, or any other contact from them. I then looked online at the complaints and really started to panic. I rang my bank immediately to cancel my debit card incase they tried to take more money, like other complaints have explained. The £118.80 had already been debited from my account, and I haven't received any service. My bank (TSB) explained that I had to wait 15 working days to give Getclickedon chance to provide me with a service. I rang, emailed in that time, to no success, and STILL hadn't received anything from them, via email or the post.
The 15 days were up and I disputed this with TSB. They debited me the money back I'd been scammed of and I thought everything was settled.
TSB's debit collection team had tried to reclaim the £118.80 they debited to me from Getclickedon. Getclickedon CONVENIENTLY replied to my bank, insisting that they had provided me with the service I had paid for. This is obviously not the case, as my website (www.fmurraymusic.co.uk) doesn't appear ANYWHERE on the first (or second, third, fourth...) when you type in 'Piano Lessons / Teacher Leeds'. My bank then re-debited the money from my account and I've gone back to being £118.80 out of pocket. TSB have been awful regarding this matter and I've since switched to Yorkshire Bank - a more reputable banking company, as at least I'll be given £150 for switching to them and I'll have gained my money back in some way.
Absolutely disgusted, and I'm sorry for everyone else who has also experienced being scammed by these low-life pricks. I realise now that I payed Getclickedon £118.80 to set up a Google Business account, which anyone can do themselves for free.