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Frajmo F.

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  • 6 Helpful Votes
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Experience: Finance

Member since December 2017

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1 Review by Frajmo

12/22/17
NOT TRUSTWORTHY
NOT TRUSTWORTHY. NO SECURITY MEASURES IF TARGETTED. ALL MONEY LOST. NO REPONSE FROM COINBASE EVEN TO SECUTIRY BREACH EMAIL!!!

I set up highest security possible (following their advice to the letter) and the account was hacked within 4 days of setting up. I contacted coinbase within a minute of receiving the security SMS asking if changes were fraudulent, at the email address given (*******@coinbase etc). This should result in immediate action e.g. lock the account as security is breached. No response at all, no change to account, and no response to this date from Coinbase. It's now 2 weeks later and numerous subsequent emails and still no response. There is NO security if an account is breached. There is NO customer service if heckers target your account.

Hackers must have intercepted a text for secure login so were sophisticated. Hackers changed email linked to account. No sign of Malware on computer system, fully protected and all passwords for accounts are different. It's unclear at this point how information has beeen found. Anyone have suggestions? It makes me wonder whether there has been leaked from Coinbase.

Once in the account, hackers were able to disable 2 step authentication for fund transfer, there is no time delay in actioning this so they transferred funds and deleted account within 3/4minutes. This should not be possible! No response from Coinbase about this to date.

Never use Coinbase.

Frajmo Has Earned 6 Votes

Frajmo F.'s review of Coinbase earned 6 Very Helpful votes

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