There items come from china, so it could take months to get it, If you don't choose the $ option for tracking you will never know where your merchandise is. I contacted the company at least 6 times and all they say is we shipped it out. Yesterday I did the on line chat and he stated it was coming from china and could take a few months, since I didnt' purchase the tracking # I just had to wait. DO NOT BUY FROM THIS COMPANY!
Dear Customer,
Thank you for your message.We wish to apologize for this inconvenience.
Please kindly note that the tracking number is offered by the courier company and it is an option for customers to trace the status of the shipment. Also it is charged by the courier company.
We would like to assist you to check the detail information.
Would you kindly offer your order number so that we can go ahead please?
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/