Forrest H.

A time waster to the point of indignant frustration. Then, after an excuse of web-site updating, many a back-and-forth, rather than simply handling the problem for the furrowed-brow customer. Followed by an offer of a $10 token? Not even at least "free shipping? Which wasn't even applied to the nearly $600 order? This is a service failure. Now at least make the clothes correctly and swiftly, please.

They auto-renewed a cancelled account and refused to refund the auto-renewed fee. They also refused to hand me up to a supervisor.
Basically, their policy is "sucks to be you, customer."
Use Match only on a pay-as-you-go basis.
They are just plain crooked.