This company has some of the worst customer service I've ever experienced. After asking Prior to ordering if an item would arrive on time the actual order wasn't even processed until 3 days later. I paid for overnight shipping and contacted the company 3 times before the item left their warehouse before they finally responded fully saying the item was in route and would take 7 days to arrive. Now they are expecting me to pay for the shipping costs for a product I have no use for and was ordered under the misguided assumption it would arrive when I actually needed it. Their customer service give you the run around and answers only with standardized form letters and pre-written answers. Do Not Order from them unless you are ready to be disappointed.
Hello. I’m sorry to hear your order was not timely. Can you please message your order number so we can find out what happened here and look for a resolution? Thank you.