Former E.

The people running this company are some of the most incompetent fools you could possibly find. Between marketing decisions, the way they treat both employees and customers, and the business decisions they make, you'd little kids were calling the shots. Instead of caring about quality service and making both customers and employees happy, they try to think up any possible thing to do to avoid addressing the issues. They constantly make decisions only to reverse on them in a matter of days. With just a elective business course in high school, I know that if you're making changes to a brand, you have to give some time to see the results, from a couple of months to a few years. Yet the only decisions they stand by and double down on are ones that not only don't make sense from a business standpoint, but they just don't make sense at all. They don't care at all about feedback and only want people to stroke their ego and tell them about how great they are. This company is a sinking ship and will probably be gone within a decade unless they clean house completely at the top and middle, and bring in people that don't belong in a home for crazy people.