Forever C.

Hello to anyone reading this right now. My email is *******@gmail.com
I mentioned my email above just in case someone has a solution to the problem I am about to explain.
So I have been using the app mercari since Christmas. I only created 2 accounts prior to my current one. The one I currently have mercari has literally stolen my money in my face. I sold about 12-15 items and all the customers were very happy and gave an amazing review. Yet mercari one day froze my account suspended and denied me acces to my own hard earned money! Now this was my only type of income due to the fact I'm a student so the lost of $1292. 50 is not really a joke. They asked for my social security, my GOVERNMENT IDs and the whole 9. I didn't want to provide it but my money was on the line so I did. Once I did they basically laughed in my face and still froze my account. Claiming I sell fake merchandise. WOW! Imagine that. The customers themselves said it was authentic all my items are real and I get them from the actual store so how can it be fake. Yet on mercari you see numerous items being listed at less than below retail value and the quality clearly suggests it's fake. So why am I being targeted. All I ask is that my funds are released to me I'll leave mercari and never return if that's what they want.
If you have read up to this point I thank you very much. Please email me if you can with a solution. This is crazy