Booked a room and on arrival at the hotel I found they had my name correct, but nothing else--wrong address, wrong credit card. Called getaroom to find out why they transmitted someone else's address and credit card type and number to my reservation and what hotel got my address and card info. Had to talk to someone whose english was barely decipherable, wasting half an hour to no avail. Finally called my card company and cancelled my card (took two minutes). The kicker is getaroom charged me $106 but the hotel receipt said the room charge was only $71! Avoid this site at all costs!