Flower M.’s Reviews of NewspaperArchive & more

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News Other

11/20/18

Requested the website to remove my old name listed in an article which appears in google search. I made payment and requested for a removal of the listing. It went past by 30 days and no resolution yet. I attempted to contact customer service sending over 10 e-mails and still no response. Attempted to contact director and phone describe in BBB does not work. This company doesn't have any customer service or phone contact info. The emails gets generated by an automatic online assistant, which it goes to nowhere. This website is a completely a scam and not sure why BBB hasn't taken down the website with so many complains.

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Brad C. – NewspaperArchive Rep Over a year old

Hello Flower,

We're sorry to hear you had a negative experience with our services! NewspaperArchive.com was purchased since the time of your review, and is under new ownership. We do sympathize with your frustrations however, and if you have any outstanding issues, please feel free to reach out and we'd be happy to assist you.

If you have any active issues, or would like to follow up with us, please email us at customerservice@newspaperarchive.com and we'll do our best to assist you.