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Florence C.

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1 Review by Florence

Gilt

  • Gilt

“Worst experience ever!”
9/5/18

I ordered a Kate Spade wallet (sale item) on 23 Aug 18, it costed me 9. XX dollar for the US shipping and I just waited it to ship forever. Also I only got 1 confirmation email since I purchased the item. It said it will be shipped on 3 Sept. Fine, I wait.
Today (3 Sep) I logged in my account to check the status, and it showed my order had been cancelled!? They had nothing to explain and I didn't receive any email for the cancellation! It seems like they haven't cost any money from my visa but again the card company did send me a sms for the authority for the Gilt, so I don't know! Now I just hope they will not withdrew any money from my Visa, I must keep an eye on it. Worst online shopping experience ever!

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