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They are setting there own rules and policy for customer. When clearly they are not U-hauls. They are scamming on the customers stealing money from customer make up lies if u don't comply with there rules of renting the truck in 8hrs. Increments they overcharge you for going over the 8hrs. To rerent the truck to you if you report them they make up lies in order charge u again an worst is Theophilius O'neal general manager has the employees doing this and not all agree with but in order to keep there jobs they must comply. Very unsatified customer
Tip for consumers:
Make u dont get scammed by management. An never leave your credit card on file without u being there when they check u out.
Products used:
Uhaul truck 39.95
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I had an horrible experience with U-Haul … From the time my reservation got changed to dealing...
