First he said he was behind i told him I wanted a refund then he said he would have it ready the next day. A week later I asked what happened and said he will ship it out the next day. 6 days later nothing has been shipped and he stopped responding to my emails.
Customer order was placed on July 19th when the turnaround time for custom products was 8 weeks. After multiple email communications it was decided to expedite the order and it was fulfilled in just 3 weeks. After fulfillment customer contacted with threatening emails demanding a refund which was given on August 14th. Order was delivered to customer 3 days later on August 17th. Now this guy has the product and the money for an order that was expedited while my other loyal customers are patiently waiting for much longer... NOT COOL! USPS tracking #9400111699000965789118
Customer order was placed on July 19th when the turnaround time for custom products was 8 weeks. After multiple email communications it was decided to expedite the order and it was fulfilled in just 3 weeks. After fulfillment customer contacted with threatening emails demanding a refund which was given on August 14th. Order was delivered to customer 3 days later on August 17th. Now this guy has the product and the money for an order that was expedited while my other loyal customers are patiently waiting for much longer... NOT COOL! USPS tracking #9400111699000965789118