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Fleur B.

Contributor Level

Total Points
87

1 Review by Fleur

  • iHerb

8/18/16

Following my complaint posted on Friday regarding having to pay horrendous customs charges and VAT which I did not know about when ordering the goods from what I thought was a UK website, the company emailed me today to say that it would cost me £ 48 to return the goods to them. I have refused the delivery and asked DHL to return them - so iHerb will charge £ 48 for this.

My original order cost £ 24.99!

This is getting more disgusting by the day.

Tip for consumers:
Don't order via their supposedly UK website !

Service
Value
Shipping
Returns
Quality

Fleur Has Earned 7 Votes

Fleur B.'s review of iHerb earned 7 Very Helpful votes

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