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F L.

Contributor Level

Total Points
83

1 Review by F

  • Shoebacca

3/3/15

I purchased a pair of soccer cleats for my son, and at the same time, on another competitive vendors' website, placed an order for clears for my daughter. SHOEBACCA charged me shipping, while the other vendor did not. I received my daughters cleats two days later (free shipping), while I still haven't received the cleats that SHOEBACCA charged me shipping costs for (more than 9 days later)!
I contacted their customer service & highlighted the irony, asking them to justify their charges & update me, and they ignores my initial email... a couple of days later I emailed them again, and additionally highlighted that their statement in their landing page that says "No sales tax", was inaccurate as I had been charged tax. They replied to my second email in a care-less manner & didn't answer my questions regards charges (tax & shipping). Still don't have my Son's cleats, and doesn't seem like they care? I WILL NOT SHOP WITH THESE GUYS AGAIN - DON'T WASTE YOUR TIME & MONEY; SHOP ELSEWHERE (6pm.com will give you way better customer service & peace of mind)

F Has Earned 3 Votes

F L.'s review of Shoebacca earned 3 Very Helpful votes

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