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The timer went out on my dryer, Q how can I replace the timer? They could not answer the question. Their answer was they have a 95% present rate, they are wonderful and Blah, blah, blah. At one point I was switched from mechanical help for the dryer to parenting issues. I hope to get my money back that is yet to be seen after all it is the Philippines (as I later found out). I now wonder how I will get the hour of my life back trying to negotiating their website and not getting a technical answer to a simple question.
F J.'s review of JustAnswer earned 2 Very Helpful votes
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You are thieves just collect the money and do nothing and close the chat
I was given a brief and they left both times I charged 3 plus 66 I want a refund they were no help
Hello F. J.,
I’m very sorry to hear that you were unable to receive satisfactory assistance with the issue that you were having with your dryer. I’m Adam and I work for JA. I will send you a private message so I can take care of your refund immediately.
You may reach us anytime through the Contact Us link on our Help page. Our Customer Support team is available 24/7 to help.
Please let me know if there is anything else I can do. We’re here to help and we’ll work with you until you’re satisfied.
- Adam