Fix C.

I had recently made an order valued at $214.25 to ExtremeRestraints and was soon sent my order confirmation e-mail. All appeared correct, my full order was listed in the e-mail. A day or so later, I received my shipping confirmation e-mail with shipping code... Out of all the products I ordered, only two items were listed (which mind you, were the two cheapest items). Assuming this to just be an error, I waited for my packaged only to be disappointed to find that I had received only those two orders instead of my full order. Checking my statement, I found that they had taken the full order price out and had not refund anything. I sent them an e-mail with copies of the order confirmation and the shipping confirmation for comparison explaining exactly what happend.

The company responded and told me the order had been shipped and that it states it was left on my porch.

I wrote back and told them that I had explained that in my previous e-mail, that I had received a packaged, but the order was incomplete, and informed them of the items I was missing.

After several days, I received this e-mail

"Thank you for your email. We are only able to locate one order under your name. In your order EX********** which was placed on September 24,2015, this order only contained items ST100 and AD699. Please advise if you have placed a second order containing the items you have listed below.

We look forward to your reply."

It appears that this site/company may be a scam and I'll have to dispute this order. I sent them one more e-mail clearly explaining the issue, and once again copies of the order confirmation and shipping confirmation... Highly disappointed because I had hoped the items would have been here before this weekend...