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FirstTime C.

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1 Review by FirstTime

Zoro

  • Zoro

“Poor Customer Service”
6/24/20

I agree with the current overall rating: "The most common issues with Zoro.com are around customer service, which is not as good as expected by some customers."
I placed an order 7 days and haven't received any shipping information yet. I just spent an hour on their customer service phone line only to hear about a hundred times how important my call is to Zoro. My phone ran out of juice before anyone answered my call.

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