I'm not sure what happened to all the folks here with bad experience about ASOS. I'm a first time user of ASOS and was skeptical of ordering from this website after reading all the reviews but I took a chance and ordered a pair of boots and 2 t-shirts. Logistically speaking, soon after I ordered a prompt email was sent to my account notifying of my order, 2 days later I was notified that the package had left GB and the best thing of all was the tracking # that was provided that I was able to track with UPS. The order showed up on my doorstep as promised with standard 4 day shipping. NO COMPLAINTS here and ASOS earned a loyal customer. I just think some people are cursed with bad luck and ASOS cannot be blamed for that... thanks