I ordered from Deloom wanting to believe all the great reviews on this site. Alas, it was not to be. I have tried and tried to get information about my order which has not arrived in the 20 days since i've ordered it- a lot longer than advertised on the website. It's not even shipping out of state! I thought the problem would be solved when I got a reply via email, but they never followed up or gave me any information about my order. I never received the tracking email (also promised on the website). It has been extremely frustrating dealing with them. At this point, I just want my dress and to never have to deal with these people again.